Welcome to ‘Spotlight on’, a quick-fire round of Q&A where we get to meet the people who make CloudSense tick. It’s a fast, (relatively) fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they...
Learn how CloudSense enabled Proximus, a leading Belgian telecommunications & ICT company, to set new industry standards for customer experience.
For governments, case management encompasses the organization of people, data, processes and policies. As every government worker knows, the ability to manage these elements successfully is essential in fulfilling day-to-day duties and effectively serving constituents.
Make a cursory skim of the Dreamforce website and you’ll see pitches including: ‘the learning event of the year’, ‘transform your career’ and even ‘chart a life-changing course.’ Bold though these claims may be, peel back the rhetoric and you’ll find a conference that genuinely delivers.
Informa’s Business Intelligence division selected CloudSense to provide a personalized and integrated sales and digital delivery experience across channels.
Cogeco Connexion selected the Salesforce-native CloudSense Platform to deliver an amazing customer experience using Configure Price Quote (CPQ), Order Management and Contract Lifecycle Management.
Welcome to ‘Spotlight on’, our round of quick-fire Q&A where we get to meet the people who make CloudSense tick. It’s a fast, (relatively) fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they...
CloudSense is delighted to announce the opening of our new office in Melbourne as we continue to make great strides in the Australian market.
CloudSense is pleased to announce the opening of their new office in Colorado Springs.
With advertising a key revenue stream for digital publishers, a chink in your ad booking armoury is a weakness you can ill afford.
CloudSense, the Salesforce-native omnichannel commerce platform, and NTT DATA, a leading global IT services provider and innovation partner, have announced their partnership.
How CloudSense is enabling the world’s largest international TV and broadband company to better serve customers, partners and employees
CloudSense partner with Infosys to provide industry-specific omnichannel cloud solutions, enabling clients to deliver exceptional customer experiences.
De Persgroep Online Services have selected the Salesforce-native CloudSense Platform to deliver a streamlined advertising booking process.
Welcome to ‘Spotlight on’, a quick-fire round of Q&A where we get to meet the people who make CloudSense tick. It’s a fast, (relatively) fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they met...
Having attended countless Salesforce events over the years, we can say one thing with absolute authority: Salesforce certainly know how to throw an event.
CloudSense’s Business Transformation Lead, Neil Milne, draws up 5 essential steps to success for any organization undergoing a digital transformation.
The Netherland’s premier postal and parcel provider picks CloudSense’s Salesforce-native platform to deliver an exceptional customer experience using Configure Price Quote (CPQ) and Contract Lifecycle Management.
Your customers’ expectations have evolved exponentially, morphing alongside the recent technological advances that have driven entirely new customer behaviors. If you want your business to thrive, you need to adapt and evolve alongside these behaviors – and you need to do it fast.
Hawaii’s technology leader, Hawaiian Telcom, have selected CloudSense’s Salesforce-native Platform to better serve both their customers and colleagues.
CloudSense are among a large group of tech companies selected by NSW FACS for the $100 million replacement of child protection system ChildStory.
Salesforce and its partners, including CloudSense, aims to modernize operations in the telecoms sector. Its recent release of a Communications Industry Framework, developed in conjunction with TM Forum Frameworx, lays out best practice and standards to independent software vendors and system integrators for integrating the Salesforce ecosystem with complex back-end environments in telecoms.
Andrew Lawson SVP North EMEA and Managing Director UKI for Salesforce, gives his thoughts on how cloud-based mobile technology will change every aspect of how we live. Lawson mentions CloudSense as a great example of a business that’s successfully growing and who’s innovation is helping commercial customers to drive innovation within their own business.
CIO magazine talks to Gareth Codd, commercial director for Fairfax New Zealand about why they have chosen CloudSense to transform the ad sales process for its digital business. The CloudSense Platform will be fully integrated into Google DFP and deliver improved guided sales performance for both individuals and the company across its digital platforms.
ChannelLife reports Fairfax New Zealand has selected CloudSense to accelerate its digital ad sales transformation. The Salesforce-native omnichannel commerce platform will improve the ad sales process, deliver guided sales performance and be fully integrated into Google DFP.
Spanish title Noticias 2D reports how the Salesforce-native omnichannel CloudSense platform is helping hibu Connect, a leading publisher and supplier of telephone directories in Spain. The Platform will strengthen hibu Connect’s digital media offering by replacing legacy order taking technology to improve system flexibility, customer experience and the order taking process from the call center...
Richard Britton, CloudSense CEO talks to VanillaPlus about Communications Service Providers (CSPs) legacy architecture, highlighting how in many cases it’s complex, cumbersome and costly which is impacting the customer experience and holding the company back.
In this article in Digitalisation World, HOSTING, a leading provider of managed cloud services, explains why CloudSense is the right choice to design and quote customer solutions by providing the flexibility, speed and accuracy they need to respond to customer and market demands.
Richard Britton, CloudSense CEO, sits down with CBR’s Ambrose McNevin to discuss the Salesforce market, the roadmap, tools and CloudSense developers.
Brendan O’Rourke, CIO at Telefonica’s UK business O2 speaks to CBR’s Ambrose McNevin about how O2 has transformed from a mobile handset and tariff provider to being a business to business IT services player.
The UK mobile operator sector is increasingly becoming a shrinking space. Many are finding it harder and harder to stand out from the crowd. O2 however, are making it their mission to drive the diversity of talent with their IT department, which is in turn helping the company fight market commoditization and set itself apart...
The subscriptions industry is a booming space, we only have to look at the popularity of platforms like Spotify or Netflix to see the proof. Given this, it is interesting to see from survey results, that as many as 58% prefer to pay up front for content and 47% believe that subscriptions make it harder to keep...
In this piece for Ad Tech Daily, Mark Crafts, VP of media sales at CloudSense, discusses how Quote to Cash technology can help sellers minimize many of the risks the media industry faces at the moment and in turn, create a winning strategy in the ad tech casino chaos.
Richard Britton, CEO of CloudSense issues a stark warning to businesses following the findings, in the “Configure Price Quote: Better, Faster Sales Deals Enabled” report from Aberdeen’s Peter Ostrow.
There are a lot of great things to do at Dreamforce, from content, to parties, to seeing the sights of San Francisco. But there are a few things we suggest you don’t do that will make your week of education, work, and fun that much more enjoyable. Trust us, we learned from experience and will...
There was so much going on at Dreamforce that we’d thought we share what made it the best year yet for CloudSense in a fun infographic. See what went on during the week for our team and what you may have missed.
Cloud technology company, CloudSense is playing its part in helping raise money for vulnerable young people by taking part in national ‘sleep out’ event, Byte Night, scheduled for 2 October 2015. CloudSense will join partners Accenture and Salesforce in participating in the event which involves hundreds of like-minded business people giving up their beds for...
Dreamforce is just around the corner, and CloudSense CEO Richard Britton shares what he is looking forward to next week, and gives any first-timers his advice for having a great time and getting the most out of Dreamforce 2015.