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Transforming business pricing & contract experience

Vodafone New Zealand

Vodafone is a leading full service telecommunications company offering a complete range of mobile and fixed services in New Zealand with over 2.3 million customers nationwide.

Vodafone New Zealand selects CloudSense to transform business pricing & contract experience

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    Win announcement

    CloudSense, built on the Salesforce Platform, chosen as Configure Price Quote (CPQ) and Contract Lifecycle Management (CLM) provider

    CloudSense, a global leader in Salesforce-native commerce solutions has been selected by Vodafone New Zealand, as their commerce solution provider for business customers. After a competitive selection process, Vodafone chose the CloudSense Platform to help its sales team and support function increase efficiency and boost win rates. Vodafone is a leading full service telecommunications company offering a complete range of mobile and fixed services in New Zealand.

    The CloudSense Platform will enable Vodafone New Zealand Business users to quickly and easily produce proposals with Pricing and Contract Lifecycle Management. Vodafone New Zealand will benefit from a quicker sales process that guides and automates the upfront capture of information, the enforcement of business rules and the modeling of commercial discounts. As a result fewer deals will require analyst inspection and, those that do, will have more complete detail. This will allow better informed decisions to be made quicker.

    Vodafone New Zealand have used Salesforce Sales Cloud since 2004 for Customer Relationship Management (CRM) and chose the CloudSense Platform because its rich Communications specific features, will guide sales teams, improve visibility and increase the speed at which proposals and contracts are delivered to customers, all via Salesforce.

    “We are delighted to enable Vodafone New Zealand to transform the buying experience for their business customers,” says Richard Britton, CloudSense CEO. “CloudSense is at the forefront of how Communication Service Providers are delivering a differentiated commerce experience using the cloud. Vodafone New Zealand will benefit from increased agility and a quicker time to value thanks to the Communications specific functionality that is delivered natively on Salesforce, their chosen Customer Relationship Management platform.”