CloudSense's heritage is in the telecommunications industry, from international ISPs and network providers to mobile operators and global wide area network providers. Continuously changing and dynamic, telecommunications is also one of the most volatile and where innovation is essential to succeed. This puts considerable pressure on those involved to continually innovate whilst delivering on time and on budget. CloudSense has helped a wide range of mobile, broadband, network and platform operators develop strategic solutions for their business, which deliver, among other business benefits: less order errors, accurate billing and revenue management, effective and efficient sales and fast product to market launches. Such innovation is increasingly important as communication platforms converge and join up.

The media landscape has changed radically over the last decade, moving away from traditional print and publishing to a whole new world of mass communication and internet based activity. Whilst this has opened up a whole new world of opportunities, in particular for subscription based and bundled content products and insight services, it also brings with it the need for business change. Cross channel and cross platform offerings need to be aligned and social media considerations are critical. These challenges lead to an increase in errors, poor management information and a mis-match between departments. CloudSense has developed an enviable breadth of knowledge and experience in this field and is working with a large number of media houses and organisations to help them maximise their businesses, including processes such as setting up pay walls, delivering converged print and digital ad booking, and providing content subscription management solutions.

CloudSense has considerable experience of the fast paced and highly competitive pharmaceutical industry, where regulatory compliance, clinical trials data, patent protection and collaboration are key. CloudSense recognises that in this industry customers are diverse in size and structure and distributed over wide geography. This drives a need for organisations to be particularly flexible in their approach to communications and selling. It is critical when getting goods to customers and enabling mobile sales teams to have instant and up-to-date information that the right process and systems are in place. With CloudSense Order Management pharmaceutical companies know that they will be following the correct industry and regulatory procedures and processes, as well as improving time to market. CloudSense works with pharmaceutical organisations, delivering value across a wide range of business functions.

This sector has changed considerably over the last few years, moving away from just GP preference on equipment, supplies and effectiveness of products, towards ease of business transaction and value proposition. This in turn demands heavy automation and management of consignment stock. Any ordering, pricing or delivery issues with orders can have a dramatic knock-on effect in terms of service and cost. CloudSense Order Management addresses these particular issues head on and delivers up-to-date information on products, customers, complaints, and stock levels, ensuring all key stakeholders are managed effectively. With a particular focus on the healthcare and medical industry, CloudSense is developing a number of cloud-based order management processes for healthcare, to assist with key strategic management information and fulfilment processes such as distribution, inventory management, equipment and repair service and compliance.

Consistency of service, reliability, and costs are key drivers for distribution, where working closely with customers to ensure they get the right level of service is critical. CloudSense Order Management helps to reduce packing errors, and ensures all orders are shipped when promised, delivering live dashboards and real time integration to enable effective customer communication and self service. CloudSense has a broad knowledge of distribution across the UK and its Order Management solution is making a real difference to the effectiveness and accuracy of the industry. CloudSense Order Management delivers automation, tiered service, integration, accurate shipping and delivery reporting, real time integration to back end systems and much more.

In today's agile marketplace it is not sufficient for consumer packaged goods businesses to simply sell products. There is increasing demand to configure and up-sell innovative product combinations and pressure to deliver supply chain and in store efficiency. CloudSense are experienced at assisting companies with a broad product catalogue made up of extensive disparate components to bring these together into an intuitive and scalable business solution with right-fit underpinning process and platform technology. CloudSense has worked with renowned worldwide consumer packaged goods brands to drive sales and operational innovation.

Manufacturing companies are typically heavily invested in large on premise ERP solutions. Whilst such solutions deliver accuracy and consistency – provided they are properly implemented – CloudSense always asks "At what price". From experience, the price that is paid is the ability to innovate and meet the changing demands of the market place. We recommend a hybrid where Marketing, Sales and Operations can benefit from leading edge innovation through Cloud computing platforms such as force.com whilst maintaining the pre-invested technology asset base for the back office. CloudSense employ consultants with industry expertise and the capability to help companies move with the changing times Manufacturing companies can benefit from the depth of understanding that CloudSense brings.