- 40% reduction in average lead-to-order time
- 70% reduction in manual order rejections
- Order submission to fulfilment reduced from 3-4 days to 1
Give your customers consistently exceptional experiences on every channel – and reduce your costs in the process.
Reduce call-centre overheads and give your customers the control they crave with convenient self-care.
Give your service agents complete visibility of customer data right from order submission. Offer seamless subscriber experiences with automated renewals and in-flight changes.
Provide personalized offers across the customer journey and reduce average handling times and case times with relevant customer information at your agents’ fingertips.
Get full visibility of customers across the platform and your channels.
Manage everything from a single dashboard for accurate and efficient sales and service.
Give customers the convenience of self-service while reducing your reliance on your call center.
Never miss another cross or up-sell opportunity – deliver the right offer, at the right time.
Reduce churn by automating renewals with optimized plan options.
Make data re-entry or lost information a thing of the past with automatic data streams.