Digital Commerce

Fast, scalable & stable self-service

Grow your online sales with convenient self-service buying experiences, powered by CloudSense CPQ

Digital Commerce

Accelerate online sales at scale

Go to market faster

Launch new products, pricing, promotions and bundles in minutes, not months. All without hard coding or costly IT projects.

Connect online buying journeys

Join up your front and back-end systems. CloudSense automates everything in the lead-to-cash process, including order capture, fulfillment & billing.

Consistent customer experiences

Go omnichannel to give your customers consistent experiences at every touchpoint, across all your channels.

DPG Media

“Our portal lets B2B customers create an account, log on to the system and buy products online. The whole engine behind that product catalog and the pricing is the same CloudSense catalog that we use for direct sales.”

Marvin Walstra
Manager of Back Office Applications

See the story

CloudSense Digital Commerce capabilities

 

Give your business customers an easy online buying experience

Boost sales and cut costs with online self-service. CloudSense makes it easy for your business customers to buy. Whether they’re placing new orders on a webshop, or managing existing ones through a personalized portal. Now you can connect the complete Quote-to-Cash process online.

  • Enable self-service quoting and ordering for your Wholesale, Enterprise and SMB customers

  • Apply complex business rules, customer-specific pricing, contract terms, promotions, discounts and more

  • Rollout new pricing, products & services to any channel in minutes from one master product catalog

  • Get a 360-degree view of customers in Salesforce for online, inside sales & call center channels

  • Automate downstream operations & fulfillment processes - zero manual data entry needed

Informa-Logo.wine-1

“Using CloudSense, we have now integrated our provisioning process with the sales process which automates access instantaneously for our customers. We have also provided self-service functionality to put power in their hands to self-manage.”

Richard Peers, Technology Platforms Director

 

Deliver super-fast, smooth digital shopping experiences

From launching new products and services online, to capturing and processing huge order volumes – CloudSense gives you the tools to deliver the convenient digital experiences customers expect with unmatched speed and scale.

  • Build and launch new products, pricing, promotions & bundles in minutes, not months

  • Push new offerings to market easily with clicks, not code. 

  • Provide consistent omnichannel experiences across online, retail stores & call centers

  • Get built-in capabilities for recurring services, subscriptions and self-care order changes

  • Connect front-end and back-end systems from your CMS to CRM and ERP

O2Logo-1

“CloudSense brings together the sales journey across all the channels in a single experience - so they get a single order and a single bill.”


Brendan O’Rourke, CIO, O2 Telefonica

 

CloudSense Digital Commerce capabilities

How can you deploy Digital Commerce?

salesforce-commerce-cloud

Integrated Commerce

Meet our all-in-one commerce and content solution. Salesforce Commerce Cloud + CloudSense combined in one best-in-class package for service-based industries.

Artboard 3

Headless Commerce

The front end of your choice + CloudSense powering commerce in the back end = maximum UX/CX flexibility meets backend scalability, stability and security.

See CloudSense Digital Commerce in action

Watch Demo