Making complex sales easy with CloudSense & Salesforce
With CloudSense’s Salesforce-native intelligent commerce platform VodafoneZiggo now has a single integrated platform for its B2B sales, all on Salesforce.
Real-time visibility of products and services
CloudSense’s CPQ and single commercial product catalog makes VodafoneZiggo’s sales faster and more accurate through automation, and delivers real-time visibility of products and services for sales users.
“We can use CPQ as the automation tool for product configuration for our standardized services sold through our partner community in Salesforce. We can also make exceptions and still have automation in place, making it not only easy for our internal users, but easy for our partners – which is half of our total – to do business with us,” commented Danielle.
Automated Contract Management
CloudSense’s Contract Lifecycle Management reduces the workload further in the back office.
“Validations and contract templates are generated automatically, giving our back offices less manual work. And, with CPQ, automation and standardized orders you can also support the back offices further by provisioning automatically from our products.”
Selling across channels
With CloudSense’s mobile app, VodafoneZiggo can now also sell across all its B2B channels, from anywhere.
“The CloudSense Anywhere app is used across VodafoneZiggo’s entire B2B community, including telesales, door to door sales and non-B2B departments that support order fulfillment.”