In this short demo, using the example of a customer purchasing an iPhone, along with additional services, we show you how the CloudSense platform captures the order automatically in Salesforce, and automates the entire order to fulfillment process for a telecommunications company. We also demonstrate how easy it is to make in-flight changes to an order, without disrupting the fulfillment process.
Order Fulfillment
Reduce order fulfillment time by over 90%
CloudSense orchestrates every step of your order fulfillment process, making delivery faster and more efficient, while eliminating errors and reducing costs.
Automate and streamline orders
CloudSense orchestrates every aspect of your order fulfillment, eliminating manual work. The result? Fewer errors, happier customers and no lost revenue.
Control and enable in-flight change requests
Tired of in-flight changes holding up your orders? With CloudSense, you can easily update orders in real time, without needing to start from scratch.
Combine orders from different channels
Improve customer experience by joining together different sales channels, meaning that customers will only get one order and one bill for a seamless experience.
Over 100 successful transformations carried out for some of the worlds largest companies
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"With the CloudSense platform we can rapidly introduce sophisticated new solutions and product bundles using a simple user interface, modelling and deployment tools with a single product catalog."
Brendan O’Rourke,
CIO
8% increase in amount of products attached to orders
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"CloudSense enables our internal and external partners to sell more, easily. By automating our sales processes our lead-to-order time is cut by 25%."
Danielle de Haes,
Enterprise CRM Manager
Lead-to-order time reduced by 25%
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With CloudSense, A1 Telekom Austria can configure its larger sophisticated B2B deals faster, processing 7,000 products in 8 minutes. A1 Telekom Austria can now deliver 4 B2B journeys in only 3 months.
