Cut out churn with smooth buyer journeys and better customer experiences


Order fallout


Avoid order fallout and revenue leakage

Prevent incorrect subscription changes from being made that cannot be fulfilled, with tight governance and rules.

Customer churn


Reduce churn with automated subscription renewals

Increase customer loyalty and customer lifetime value with personalized offers and easy, self-service experiences.

Commercial innovation


Unleash commercial innovation

Bring new offers to market without the cost and time of changing service order management systems.

Simplify changes


Simplify changes for service agents and customers

Call centre and customer service staff can quickly and accurately make subscription changes on behalf of customers.

360 view of customer


Get a 360° view of every customer

View all customer orders, subscriptions, services and a history of changes in one place.

Does your current OMS let you do everything that CloudSense can?

Take the Quiz

Make it quick and easy for customers to renew their B2B subscriptions

CloudSense’s high performance commercial order management system is purpose-built to meet the requirements of digital first telcos, techcos and everything inbetween, by reducing implementation risk, increasing speed-to-value and streamlining quote-to-cash complexities with a simplified workflow.

Learn more about the CloudSense BSS

Transform your sales processes, go to market faster, and unlock operational savings with our fully integrated, end-to-end solution for communications service providers.
  • Product Catalog
  • Solution Selling
  • Order Fulfillment
  • Compatibility Rules Service

Product Catalog

  • Launch new commercial offerings to market sooner
  • Bundle complex products and services with ease
  • Ensure order accuracy with built-in eligibility and availability rules

Create and launch new commercial offerings faster from a single product catalog that manages all your offerings, services, pricing and business rules.

Product Catalog-1

We have carried out over
100 successful transformations
for some of the worlds largest comms companies

"With the CloudSense platform we can rapidly introduce sophisticated new solutions and product bundles using a simple user interface, modelling and deployment tools with a single product catalog." 

Brendan O’Rourke, CIO

“Liberty Global has worked with CloudSense since 2019. Previously, we had struggled with slow quote times and drawn out approval processes, since, in absence of an advanced system, they had to be done manually. Since implementing CloudSense, we can provide customer quotes 5 times faster and more efficiently.”

Thierry Lutonto, Partner Service Management

"CloudSense enables our internal and external partners to sell more, easily. By automating our sales processes our lead-to-order time is cut by 25%."

Danielle de Haes, Enterprise CRM Manager

Practical tips-1

Deliver B2C experiences to B2B customers

Request a demo of CloudSense

Essential reading - B2B telecoms resources

Your customers


What your OMS must do for your customers

Learn more

Demo request-1


Order & Subscriber Management demo

Learn more

B2b sales cycle


Essential OMS features to boost efficiency

Learn more