Be first to market, grow your subscriber base and serve up seamless omnichannel experiences your customers love with CloudSense
From new phones and quad-play bundles – to OTT services and 5G plans – with CloudSense you can quickly launch and manage all your products, services and pricing from a single product catalog.
Replace expensive, disjointed legacy systems with a unified commerce platform for every channel. Whether they’re buying online, in-store or through your call center – CloudSense makes it easy for your customers to buy, track and manage their orders anytime, anywhere and on any device.
Keep orders moving forward efficiently with automated workflows and integrations. We bridge the gap between your eCommerce system and OSS layer – so your front and back end systems can work together seamlessly for flawless fulfillment.
Reduce churn, lower customer service costs and increase average revenue per user (ARPU), all at the same time. Win over your subscribers with easy self-service and timely personalized offers that will keep them coming back for more.
Let customers track, change (MACD) and upgrade orders themselves
Retain your subscriber base with automated renewals & upgrade offers
Increase revenue with upsell and cross-sell recommendations
Give service agents a 360-degree view of customers in real-time
Handle Black Friday volumes anytime with a powerful CPQ built for scale. Our microservices let you quickly scale during peak traffic spikes, without compromising performance or exceeding Salesforce limits.
Everything you need to accelerate time to market and transform your customer experience
Expose your catalog online, calculate pricing, apply promotions and discounts then capture orders in real-time – even during high-volume traffic spikes.
Launch new products, services and pricing changes to any channel from a single catalog, all with clicks not code. Built-in eligibility, compatibility and availability rules keep orders valid and accurate.
From your CMS to CRM and downstream systems – unify the customer journey from the first sale to renewal. Capture and provision orders without delays.