Delightful digital-first commerce experiences, at scale

Be first to market, grow your subscriber base and serve up seamless omnichannel experiences your customers love with CloudSense

Take new products and services to market in no time

From new phones and quad-play bundles – to OTT services and 5G plans – with CloudSense you can quickly launch and manage all your products, services and pricing from a single product catalog.

Give your customers consistent experiences – anytime, anywhere

Replace expensive, disjointed legacy systems with a unified commerce platform for every channel. Whether they’re buying online, in-store or through your call center – CloudSense makes it easy for your customers to buy, track and manage their orders anytime, anywhere and on any device.

Create and roll-out new products and services in hours – not months
Make changes to pricing, offers and promotion in minutes
Bundle any product, service or subscription using clicks, not code
Move faster with reusable and pre-built business processes and product models for Telecoms

Explore Product Catalog

Automate provisioning and downstream operations

Keep orders moving forward efficiently with automated workflows and integrations. We bridge the gap between your eCommerce system and OSS layer – so your front and back end systems can work together seamlessly for flawless fulfillment.

Grow customer loyalty and lifetime value

Reduce churn, lower customer service costs and increase average revenue per user (ARPU), all at the same time. Win over your subscribers with easy self-service and timely personalized offers that will keep them coming back for more.

Let customers track, change (MACD) and upgrade orders themselves
Retain your subscriber base with automated renewals & upgrade offers
Increase revenue with upsell and cross-sell recommendations
Give service agents a 360-degree view of customers in real-time

Explore Order & Subscriber Management

High performance for high volumes

Handle Black Friday volumes anytime with a powerful CPQ built for scale. Our microservices let you quickly scale during peak traffic spikes, without compromising performance or exceeding Salesforce limits.