In order to maximize revenues and stay competitive, Communication Service Providers (CSPs) have diversified to offer a wide range of products and services. Alongside these diversification efforts, CSPs are continually exploring new ways of selling to keep up with consumers who want to buy anytime, anywhere and on any device.
To find out more about how CSPs’ IT systems are coping with all these changes, we surveyed 330 decision makers from CSPs across Europe and the United States.
Download our infographic for all the findings and opinions from our survey, including:
- How CSPs’ current systems stack up in terms of their ability to sell new products and services.
- How CSPs rate their current IT systems in terms of their ability to bundle and provision new products and services.
- Their opinions on what makes the biggest impact to their customers’ journey.