Market Guide for CSP Customer Management and Experience Solutions
CloudSense's latest solution is an all-in-one concept-to-cash solution that is purpose-built to meet the needs of modern enterprise B2B telecommunications businesses, in a competitive environment.
Our team of 150+ solutions consultants shape every client engagement for success. This means a clear methodology for how to meet our client’s specific business goals. We’ll guide you on which steps to execute in which order so that you can minimize risk and release value faster.
The CloudSense platform architecture separates heavy duty data crunching from standard operation, with the heavy lifted executed swiftly in the cloud-based Heroku platform, before being returned onto force.com, keeping workflows lightning quick.
CloudSense removes restrictions on the number and type of offerings you include in solutions, so that you can take advantage of new technologies and partnerships, and evolve your portfolio rapidly to keep ahead of the competition.
CloudSense can apply framework agreements to even the most sophisticated enterprise marketplaces, so that you can assure your customers that every employee can access the relevant set of services at the pre-negotiated price.
With our powerful in-built business process orchestrator, CloudSense allows enterprises to create robust automation for end-to-end sales and order management workflows, making it easy to disassemble complex orders at scale and feed data smoothly into operational delivery systems.
CloudSense is specifically designed to meet the needs of telco and media businesses, with pre-configuring data models and standard product types minimizing the amount of final customization required.
As a full service ISV, our expertise underpins our software. With over a decade’s experience guiding and implementing successful CPQ projects, our team will help you define and deliver your goals.
“They understood how we operate and the complexity of what was needed to fulfil our vision. When you talk to most e-commerce providers it’s a case of ‘one size fits all’ but CloudSense were able to provide the different elements that our sales teams and partners needed implemented.”
Our company is built on mutual success – we only succeed when you do. We treat our customers like partners. We believe close, collaborative relationships make it easier to drive projects forward with speed and pragmatism – leading to real results.
“From what we saw, CloudSense wouldn't be just a vendor, but a partner. This combined with the flexibility offered by the CloudSense platform, was the most important factor in us deciding to go for CloudSense”
With CloudSense, A1 Telekom Austria can configure its large sophisticated B2B deals - fast.
“CloudSense enables our internal and external partners to sell more, easily. By automating our sales processes our lead-to-order time is cut by 25%.”
“There's been an extensive reduction in costs, by at least 25%, due to a more efficient platform.”
If you have any questions about the CloudSense solution, or want to discuss how it can help your business, fill out the form below, and we’ll be in touch shortly.