CloudSense for B2B Telcos, Comms & Techcos

Speed. Simplicity. Value.

Telco One is CloudSense's comprehensive solution for enterprise telcos, techcos, CSPs and MSPs, and has been purpose-built to optimize and future-proof every stage of the concept-to-cash lifecycle.

Sell more, faster, with CloudSense

Explore our solutions

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Go to
market

3x sooner

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Increase
sales

by 24%

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Improve order accuracy

by 79%

The world's most powerful telco
CPQ & telecom order management system

Telco One is CloudSense's 100% Salesforce-native, end-to-end commercial order management system for telcos, techcos, CSPs and MSPs. Our telco CPQ solution enables communications and technology providers to manage and sell complex B2B products and services at speed. With no customizations required, you can achieve results immediately thanks to a predefined sales journey that suits your workflow; a single system that provides a consolidated end-to-end view of operations, using automation to improve efficiency and reduce costs.

Product Catalog

Create and launch new commercial offerings faster with a flexible, centralized product catalog that can manage all your offerings, services, pricing and business rules from a single platform.

CPQ & Solution Selling

Optimize your sales processes, configure product bundles of any complexity, calculate prices
instantly and generate quotes in minutes with our telecom CPQ software on Salesforce.

Order & Subscription Management

Our telecom order management system lets you quickly and accurately make in-life, MACD changes to customer subscriptions, automate renewals and convert more upsell opportunities.

Order Fulfillment

CloudSense orchestrates every step of your order fulfillment process, making delivery faster and more efficient, while eliminating errors and reducing costs.

B2B Marketplace Integration

CloudSense can help telcos and techcos get ahead of industry trends and seamlessly integrate with a telecommunications B2B marketplace to sell SaaS, IaaS, and XaaS products.

What is an Order Management System (OMS)?

Order Management refers to the series of actions a business undertakes from when a potential order is first created, to the moment a customer receives their desired product or service to the customer.

An Order Management System is a platform used to fulfill orders and navigate order changes accurately and efficiently.

From order entry and inventory management to fulfillment and the post-sale experience – an OMS helps you manage the end-to-end customer journey.

Read our guide, Order Management explained in 8 steps

What is Quote-to-Cash (Q2C / QTC)?

Quote-to-Cash refers to the management of the end-to-end customer lifecycle. Right from a prospect showing intent to buy, to a business collecting the revenue.

The process covers the multiple steps between generating a quote, with Configure Price Quote software, to accepting and recognizing a customer's money in your billing system.

What is a Commercial Product Catalog?

A Product Catalog should hold all the commercial product information your teams need to build, define and map new product offerings, while understanding business rules and interdependent products.

It gives you a centralized view of your products, empowering you to easily configure, deploy and manage products, services and commercial offerings.

Want to learn more? Check out our guide 4 reasons your organization needs a unified commercial product catalog

What is Customer Relationship Management?

Customer Relationship Management is a technology used to manage interactions with customers and prospects. A CRM helps build and nurture customer relationships and streamlines processes to boost sales, improve customer service and increase profitability.

Businesses often extend the functionality of their CRM with complementary technology that can better fulfill specific needs.

Salesforce is the world's leading CRM - you can read why our platform is salesforce native here.

What is the difference between Digital Commerce vs eCommerce?

Digital Commerce is the buying and selling of products and services using the internet including all of the marketing activities involved in the transactions.

eCommerce is online selling.

For more on Digital Commerce, check out these 37 Digital Commerce statistics worth knowing

Does CloudSense run on Salesforce?

SFDC stands for "Sales Force Dot Com". Salesforce is a software company that specializes in Customer Relationship Management (CRM).

It offers a host of cloud-based business applications for companies to use to stay connected to their customers, partners and prospects.

Read why CloudSense is Salesforce native

What is Minimum Viable Product (MVP)?

MVP is the acronym for Minimum Viable Product. An MVP takes a product to market with basic features, but enough to be usable by customers. Feedback can then be collected to inform the rest of the product development. This approach saves time working on features that may not turn out to be useful.

We cover the importance of an MVP and working iteratively in our guide, The principles of a successful digital reinvention