"Automated online sales and order management processes have saved time, reduced errors and cut costs, while improving the customer journey – in fact, order fulfillment time has dropped by 94%"
Natalie Davies, Head of Customer Experience
CloudSense’s sales and delivery platform covers your entire customer lifecycle, so you can go beyond the sale to fulfill every order flawlessly.
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"Automated online sales and order management processes have saved time, reduced errors and cut costs, while improving the customer journey – in fact, order fulfillment time has dropped by 94%"
Natalie Davies, Head of Customer Experience
"CloudSense is also the core of the integration because CloudSense is what triggers billing after it gets feedback from the orchestration engine that everything has been switched on."
Benjamin Water
CPQ Digitization Lead
“It used to take us 48 hours to provision access for our customers to the digital services they had just signed for. Using CloudSense, we have now integrated our provisioning process with the sales process which automates access instantaneously for our customers".
Richard Peers
Technology Platforms Director
“The CloudSense platform supplies the transparency, standardization and automation we need on Salesforce to provide a truly joined-up experience – from sales through to delivery and beyond for our customers”
Raoul Du Plessis, CIO