Services

See results sooner

Our expert services, training and support help your people get the most from our applications, as quickly as possible.

Services

A comprehensive range of cloud-specific consultancy services

Implementation & Delivery

Fast time to value + long-term success

Our certified consultants are experts in Salesforce, mobile and web applications, integrations and migrations. Our teams design and implement solutions that are tailored not just to your technology, but your people and processes.

We take an iterative approach, ensuring your project can adapt as you move through the adoption lifecycle. We’ll give you maintainable, scalable technology that brings both fast time to value and long-term success.

  • Certified consultants
  • On demand scalability
  • Strong transparent methodology
  • Governance, sponsorship, reporting
  • Success agenda and payment model
  • Implementation levels tailored to your project

Telstra

“CloudSense is involved from an architecture, governance and design implementation level. They have touched every part of the project. We’ve taken all the knowledge we can from CloudSense and put it into the design of our transformation.”

Mirko Gropp
Digital Adoption Principal
 

MediaRapid

Introducing MediaRapid: designed for SME-sized media organizations that need an all-in-one, out-of-the-box solution to transform ad sales and operations, and future proof their business.
 
Implemented in 100 days or less by our expert services team, MediaRapid runs on Salesforce, delivers business value fast and gives you the freedom to innovate in an increasingly challenging and competitive market.
 
Learn more
Expert Services

Expertise you can rely on

You need experts to guide your vision, architecture, process and platforms. With more than a decade’s experience implementing CPQ, our services team have been there and done it. As a full service ISV, our passion, experience and expertise underpins our software. Whether you’re considering Salesforce or cloud platforms for the first time, want to extend your use, or need to update your current technology – we can help.

What you’ll get:

  • Success agenda
  • Vision creation
  • Blueprint
  • Roadmap
  • Partner leadership.

Liquid Telecom

“I chose CloudSense as a partner because their experts could come and help us with the architecture. They’re willing to be prescriptive when necessary. Not all vendors will do that for you because there's some risk on their side.”
 
Raoul Du Plessis
CIO
 
 

Services Overview

Get your overview

  • Training

    Upskill your team

    CloudSense courses provide hands-on experience so your people can get to grips with our solution and apply their new knowledge quickly. Aimed at functional and technical stakeholders, we ensure every participant finishes each course fully versed on our platform. Successful attendees get a CloudSense certification to prove their expertise.

    Our training courses include:

    • Instructor led courses
    • Virtual instructor led courses
    • Web based training

    More on CloudSense Training >

StarHub

“CloudSense’s platform, along with its people’s truly collaborative approach, won us over. The CloudSense team took the time to understand StarHub’s pain points before demonstrating how the CloudSense platform would address these challenges and more.”
 
Kent Teong
Vice President
 
 
  • Support

    Here whenever you need us

    Our people are on hand to help at every stage of your project – right from architecture design to ongoing support.

    We provide a success plan tailored to the support level you need. Our plans are also designed to drive your people’s adoption and productivity, arming them with information and expert guidance when required. Meanwhile, 24/7 technical support means you can rest easy in the knowledge our experts are only a call or email away, night and day.

    • Success plan tailored to your needs
    • 24/7 support
    • Problem resolution & tiered SLAs
    • Continual advice and hands on platform assistance
    • Hands-on testing against Salesforce releases
    • Online training materials

Compass

“CloudSense’s people are very thorough and professional. We’ve found them willing to work extended hours despite time zone differences. They have also been very thorough in investigating our requirements to determine our true business needs in building their designs for our team.”

Fawad Rizwi
Group Product Manager