You can rely on us to deliver
CloudSense has launched over 100 successful CPQ implementations for telecommunications, media and services businesses over 12 years.
In that time we have learned and developed techniques and approaches to reduce risk, while enabling faster time-to-market and time-to-value, and have assembled a global team of over 150 solutions consultants who shape every client engagement for success.
Our Customer Success team focuses not only on the initial implementation, but also on ensuring an ongoing cycle of innovation and improvement to keep our clients on track.
By combining our leading-edge CPQ technology with the insights of our services experts, we ensure that your business can launch, sell and fulfill orders faster.
Fast time-to-value and long-term success
Our certified consultants are experts in Salesforce, mobile and web applications, integrations and migrations, and can design and implement solutions that are tailored not just to your technology, but your people and processes.
Ours is an an iterative approach, ensuring your project can adapts as you move through each step of the adoption lifecycle. We provide a maintainable, scalable technology that brings both fast time-to-value and long-term success.
- Certified consultants
- On demand scalability
- Strong transparent methodology
- Governance, sponsorship, reporting
- Success agenda and payment model
- Implementation levels tailored to your project
Expertise you can rely on
You need experts to guide your vision, architecture, process and platforms. With more than a decade’s experience implementing CPQ, our services team have been there and done it. As a full service ISV, our passion, experience and expertise underpins our software. Whether you’re considering Salesforce or cloud platforms for the first time, want to extend your use, or need to update your current technology – we can help.
What you’ll get:
- Success agenda
- Vision creation
- Partner leadership
Upskill your team
CloudSense courses provide hands-on experience so your people can get to grips with our solution and apply their new knowledge quickly. Aimed at functional and technical stakeholders, we ensure every participant finishes each course fully versed on our platform. Successful attendees get a CloudSense certification to prove their expertise.
Our training courses include:
- Instructor led courses
- Virtual instructor led courses
- Web based training
Here whenever you need us
Our people are on hand to help at every stage of your project – right from architecture design to ongoing support.
We provide a success plan tailored to the support level you need. Our plans are also designed to drive your people’s adoption and productivity, arming them with information and expert guidance when required. Meanwhile, 24/7 technical support means you can rest easy in the knowledge our experts are only a call or email away, night and day.
- Success plan tailored to your needs
- 24/7 support
- Problem resolution & tiered SLAs
- Continual advice and hands on platform assistance
- Hands-on testing against Salesforce releases
- Online training materials
“CloudSense’s platform, along with its people’s truly collaborative approach, won us over. The CloudSense team took the time to understand StarHub’s pain points before demonstrating how the CloudSense platform would address these challenges and more.” - Kent Teong, Vice President, StarHub