Deliver better results
CloudSense is proud to be able to handle the complex B2B use cases that other providers shy away from, allowing our customers to innovate freely.
For B2B organizations offering complex services, we can liberate their product, sales and marketing teams to reach new levels of commercial creativity, using 3 key strengths:
CloudSense is a proud Salesforce ISV Platinum partner. We have a track record of enriching Salesforce’s capabilities, reinventing the full end-to-end sales process, and taking Salesforce-enabled businesses to the next level.
While Salesforce is consistently expanding its own capabilities, it can’t fulfill all the needs of modern CSPs by itself: it is a grand “rolodex in the sky”, while CloudSense is the engine that delivers true sales transformation.
Specifically, CloudSense offers native Order Management, Configure Price Quote, Pricing Management, eCommerce and Product Catalog capabilities.
By integrating with downstream systems (such ERPs), and keeping relevant commercial information readily accessible in Salesforce, our customers have that single source of truth and genuine all-in-one platform they need to sell more effectively and maximize customer lifetime value.
As well as improving visibility and data access, using an end-to-end platform means there’s no need to switch between different systems, which brings a tangible difference to speed, accuracy and overall customer experience.
By bringing Salesforce CloudSense together, organizations have access to a truly powerful platform, tailor-made to handle the requirements of scale and complexity of the digital-first world. By removing IT worries and reinventing end-to-end order management and sales processes, we allow enterprises to focus their resources on what they do best – innovating, growing and delighting customers.
Adapted to the digital-first economy
The CloudSense CPQ and Order Management platform runs on Salesforce and is purpose-built to absorb the intense demands of scale, complexity and agility required in the digital-first economy. It provides end-to-end support across the entire customer lifecycle.
Our portfolio supports and unifies the sales process across all channels - sales agent sales, partner sales and customer self-service sales - giving your business:
A reliable delivery methodology
Technology alone cannot deliver sales transformation.
After 100+ successful CPQ implementations over 12 years, we have assembled a global team of over 150 solutions consultants who shape every client engagement for success.
Our team couples deep industry knowledge with CPQ domain experience, setting CloudSense apart in terms of achieving business outcomes. We leverage a clear and proven delivery methodology that can adapt to meet the specific business goals of every customer. We guide our customers through the challenges and pitfalls of digital transformation, helping them minimize risk and release value faster.
Our Customer Success team focuses not only on the initial implementation, but also on ensuring an ongoing cycle of innovation and improvement to keep our clients on track.
By combining our leading-edge CPQ technology with the insights of our services experts, we ensure that your business can launch, sell and fulfill orders faster.
Our customers rate us highly
Our company is built on mutual success: we only succeed when you do.
We treat our customers like partners, and believe that close, collaborative relationships make it easier to drive projects forward with speed and pragmatism.
In the past decade, CloudSense have performed over 100 major digital transformations for over 80 clients worldwide, and boast a 95% customer retention rate.
Information Technology research company Info-Tech Research Group recently performed an extensive analysis of the CloudSense customer base along a variety of metrics, including Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend.
Their research reveals exceptional user-satisfaction among our customer base, resulting in us being awarded a 2022 CPQ Gold Medal rating.